Originally Posted by
cpyankees25
Fair enough. Just for purposes of showing what I meant, this was the reply when I asked:
You were upgraded on what's called the "over the water" segment of your flight. That flight is considered the major portion of the travel and the upgrade is confirmed for that posrtion. A upgrade on the domestic portion is not guaranteed.
Yeah, the response shows agent was probably thinking of GPUs. Hawaii is (contrary to some agents' belief) domestic and the overwater segment he/she would correctly be referring to is a int'l BF destination. In those cases, the domestic portion is not guaranteed, but if the upgrade does not clear for a int'l BF (overwater) portion of it, the instrument is refunded.