Originally Posted by
NoStressHere
Before calling anyone trying to "find" those miles, you need to look at your statement. It shows what number the miles are going to. I had this issue and 5 calls to AS and the bank got me nowhere.
Then my statement posted online and the AS number is there.
As to earning the miles and getting them. The spend has to hit BEFORE the billing runs each month. That trips people up often, including me. We had a small return one month that had one card just below the spend number. So, we had to wait another month.
I just checked my statement, and there are 0 miles reported to Alaska Airlines. There's also no ff # assigned to me on my Business account. It could be that the miles (when they eventually post) will be deposited into my existing Alaska mileage account that's associated with my personal credit cards.
Also, I may have to wait until the second monthly statement is generated, and I'll begin to worry if I don't see the miles by then.