We have also regularly got upgrades at Crowne Plaza properties the best being to the club too with lounge access at the Blackfriars in London. Also funnily enough we were also T the CP Times SquAre on New Years Eve we used our 2 free nights vouchers plus 2 nights on points. No Times Square view but we did get the breakfast vouchers and free drinks vouchers. We are staying at the CP Battersea this weekend but based on other reviews we are not expecting any upgrade there but watch this space!