Originally Posted by
United757
This is a customer friendly move to the general population, so I'm not entirely sure what the uproar here is. Plenty of airlines do this and it's not the end of the world. Traveling is exponentially harder for parents with little ones.
UAInsider is not saying that all those groups board before GS, but rather they all board together...at the same time...as pre-boards. At least that's my interpretation. Maybe they could board after premium cabins and elites, but we've seen how those lines get backed up in the jetway too.
From the UA Website -
To help relieve some of that stress, beginning on Feb. 15 we will invite families with children aged 2 and younger to pre-board right after customers with disabilities and military service members in uniform.