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Thread: What a poor customer de-centric company American is [schedule change issues]
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Old Feb 3, 2016, 9:26 am
  #22  
reeg2
 
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
Originally Posted by DenverBrian
But if you're based at ORD or DFW or other places where AA is huge and DL is not, a switch to DL entails a whole new set of potential issues. Nonstops become connections; 1-stops become 2-stops. More chances for IRROPS, even if Delta responds a bit better in such situations.

You're in NYC, so you have the absolute best choices available among the shrinking number of airlines. The OP likely doesn't.
If you're based in DFW, though, AA is a pretty good airline to fly. Lots of frequencies, the home office near-by, a big maintenance base, etc.

I wouldn't ever consider switching from AA because it would make no sense. The situation gets dicier the farther away from a main hub you get...
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