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Thread: Questions on AC Corporate Rewards
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Old Feb 3, 2016 | 8:36 am
  #28  
ffsim
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Join Date: Oct 2009
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Originally Posted by codesinvan
Problem is the site needs your passport name - and it has to match your Aeroplan name as well. So, if your passport and aeroplan are different in any way - you have to call in. Quick fix is to change the way your name is in your Aeroplan account. Customer service was able to solve this for us in a few minutes. IT is apparently "working on it".
But that's the thing... my passport and Aeroplan names absolutely match. I only have one name, it's the same everywhere It's never been a problem with AC except when trying to use corporate rewards.
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