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Thread: What a poor customer de-centric company American is [schedule change issues]
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Old Feb 2, 2016, 7:32 pm
  #9  
no1cub17
 
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Originally Posted by ploppsdman
American's response is pathetic. It's not my worst carrier experience in anyway, but it smells unprofessional and discourteous so I'll just use other carriers and share that negative experience with others.
Indeed, AA's response is all of those things, which isn't surprising to anyone here. However do you think AA gives two ....? Nope. They know next time they have the lowest fare, you'll probably fly them again. Sad but true.
Last edited by JDiver; Feb 2, 2016 at 8:49 pm Reason: Rules prohibit offensive language
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