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Thread: What a poor customer de-centric company American is [schedule change issues]
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Old Feb 2, 2016, 7:30 pm
  #8  
rjw242
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by ploppsdman
I'm simply turned off as a customer. If Amazon screws up, they make it right. If my local pizza shops messes up, they fix it.
Out of curiosity, how did you specifically ask AA to "fix it" or "make it right?"
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