Originally Posted by JonNYC

That's what I'm told as well-- fix on the way, system not operating as intended at present.

Originally Posted by AAdvantage

Thanks for your questions on EQM earning. There is a glitch in how the minimum mileage guarantee for EQMs is being calculated. The calculation should credit the 500 mile minimum before applying the EQM multiplier. Beginning in the next few weeks, we will be running a retroactive process to “true up” any accounts where the member did not earn the proper number of EQMs. This process will continue to run until the calculation can be reprogrammed in the AAdvantage system.