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Thread: Caesars (Total Rewards) Diamond Status from FoundersCard
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Old Feb 2, 2016 | 9:27 am
  #267  
baccarat_king
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Originally Posted by jgxtrav1
Got a response from Jessica Monday afternoon (Feb 1, 2016):

"So sorry about this, and we are working with Total Rewards to have your account updated and corrected by the end of today!"

I just looked at my account (on Monday Feb 1, 2016 6:20 EST) and my status is now back to Diamond with an expiration date of Jan 31, 2017!

Thanks, Jessica!

What great (and quick) customer service from Jessica@Founders Card!
I also confirmed the same today, there was a data-base "glitch." Everyone's account should be updated properly by next week (the latest).

So, nothing to worry about.
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