FlyerTalk Forums - View Single Post - AA checked and cabin animal / pet information & policy (master thread)
Old Feb 2, 2016, 8:21 am
  #17  
weltfrieden
 
Join Date: Dec 2015
Posts: 370
Originally Posted by JDiver
Four agents, four stories. At least three made crAAp up and didn't bother looking up policy.

With the Extra Seat I doubt the FA would enforce which seat the cat resides in front of.

A new low may have been reached!
update:

no, that was not a new low.

This is the new low: AA emailed back and stated that even if she pays for
an extras seat(with real money, not miles) for the cat in a small cat carrier
under the seat in front of the purchased empty seat, she will still have to
pay the pet fee of $250.

Am I the only one who thinks that's wrong? Where is AA's common sense?
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