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Old Feb 1, 2016 | 12:02 pm
  #10  
callum9999
 
Join Date: May 2011
Posts: 2,379
Originally Posted by goldencondor
I was just reading a thread about someone who arrived at Heathrow T5 and only had 90 minutes to make their connection to Oslo. They were unexpectedly met on arrival by someone from BA to escort them through to ensure they got their connection in time (and they only had Bronze status).

Should be the norm in all airports

http://www.flyertalk.com/forum/briti...-status-3.html
OneWorld has an entire department that monitors connections and arranges support like that if transfers start getting tight (for anyone, regardless of status) or automatically arranges for you to be rebooked if you miss it completely. They have stations in Heathrow, LA and Madrid off the top of my head - and I'd imagine any major OW hub.
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