Originally Posted by
goldencondor
UPDATE: Four hours since my last post and I have just received this reply:
"Thank you for contacting Heathrow Rewards.
We’re happy to learn that you have decided to share your Heathrow story. We would like to advise you that points for it will be added to your account within 3 weeks.
Should you require further assistance, please don’t hesitate to contact us."
Update on this.... the three weeks expired so I contacted HR again. They emailed me this morning to say that the missing 100 points had been added to my account.
If anyone else hasn't got their 100 points I recommend contacting their customer service.