Originally Posted by
sts603
Had a condescending ••••• of a FA on a flight back to London this morning and want to file a complaint. in this case not interested in compensation but more interested in having it go to his file and be reviewed with him by his supervisor, etc. But it brought me to a broader question as a newly minted GGL - should I still file complaints through the website or is it better to e-mail the GGL staff?
Complain through the usual channels, i.e. webform.
Care to share the problem with us?
Last edited by Prospero; Feb 1, 2016 at 12:50 pm
Reason: amend quotation