Originally Posted by
transportbiz
I didn't, and I never have, these are MY facts and my facts alone. Baze has never had a problem on UA, and that is fantastic for him, god bless him I wish I could say the same. Reality is what I experience is part of the empirical evidence provided by the DOT in terms of complaints for missing baggage and late and canceled flights reports filed. So, I disagree, because an amalgamation of anecdotal evidence can and does become empirical evidence.
Whatever you'd like to call it, it's still irrelevant as it relates to the OP's decision making process of choosing an airline that works for him or her.
OP has clearly traveled enough UA to form their own empirical observations of what he/she should expect to experience. So my experiences and your experiences are merely white noise in that context.
That being said, I suppose it's not worth arguing since you're entitled to write whatever you'd like in an internet forum within the TOS. Enjoy the remainder of your weekend.
ETA: The attached report flies in the face of what you've stated as "fact" anyway. On time performance for November 2014 (sorry meant 2015) as well as trends in the months leading up to November show UA and clearly outperforming AA and outperfoming carriers like JetBlue and Virgin America. AA is on the way down, UA is clearly on the way up....which is exactly what the OP reported.
https://www.transportation.gov/sites...anuaryATCR.pdf