Originally Posted by
Cargojon
Anecdotal evidence does not equal facts.
I had about a 60% CPU success rate last year as a Plat. There are 1K's that have a CPU rate under 10%.
Both are anecdotal evidence, but to be presented to another pax as "fact" and "this is how your experience will be" is misleading. There are a multitude of variables that impact a flyer's experience with any airline.
As I said, if the OP's anecdotal evidence has been good enough for him/her to continue to shift more business to UA, your anecdotal evidence (and mine as well) is irrelevant.
I didn't, and I never have, these are MY facts and my facts alone. Baze has never had a problem on UA, and that is fantastic for him, god bless him I wish I could say the same. Reality is what I experience is part of the empirical evidence provided by the DOT in terms of complaints for missing baggage and late and canceled flights reports filed. So, I disagree, because an amalgamation of anecdotal evidence can and does become empirical evidence.