Usually have to enter it three times and pull my mouse out of the info entry section, then double click it. Then the website agrees that Newark is indeed an airport they serve. To be fair, there are the odd enhancements one notices from time to time, but overall some of the more irritating glitches which have been known for many years persist.

I have long ago given up that for whatever reason United's IT is inconsistent and that I will frequently have to call in to make simple changes or have miles re-deposited. I really hope that when Oscar returns they allocate a decent share of funds to make the booking process easier and problem-free. I guess this sentiment covers most of United's flight operations and reliability too.


Adam