FlyerTalk Forums - View Single Post - SWISS Connect – Wi-Fi on board longhaul flights
Old Jan 30, 2016 | 1:52 pm
  #11  
YuropFlyer
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Originally Posted by rorschi
According to Mr. Hohmeister and the press release they support it.
https://www.swiss.com/ch/EN/fly/on-b...d#t-page=pane3

Seems the left hand doesn't know what the right hand does..

"We only advise against streaming or using voice services."

Originally Posted by rorschi
But I'm pretty curious about their answers concerning my questions about the different scenarios (see above).

Flying has quite one advantage: Every airline has competitors. And as long there are some around not offering this nuisance, I have the possibility of using them. And will do so. LX is no more an option.
I'm fairly sure there will be only VERY few phone calls happening in the way that Swiss wants them to happen (using the provider service, which will be horribly expensive, similar to prices that you've to pay on cruise boats (or even higher than that) or, in a closer context, similar to those you've to pay on those "old" inflight-creditcard-reader phones that many airplanes are featuring.. (and did you ever see anyone using them?)

Probably Swiss does hope that some important ( ) managers who don't set their phone to airplane mode will get incoming calls and have the urge to answer those - or some people sending text messages or placing calls etc. not knowing about the costs involved. But I doubt that market will be very large - in fact, it seems it's not really used by those airlines that are running similar systems - all that people want is Wifi fast enough to send some Whatsapp/pictures, and browsing some (mostly text based) websites.

You can either include that in your airfare/ask for a nominal price for it (like EK) - or you can heavily charge for it, and hope to get away with it, similar to charging oil surcharges like as oil would be at 130$ (yes, they never got reduced since then, and it's at less than 1/4 now)
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