Imagine it! When decisions about such topics as "Whose miles are they, anyway?" are made by people who DON'T travel, it can, and does, happen. I went through rounds and rounds of discussions about that very topic, because I had a board made up primarily of folks who rarely left home. They simply don't have any idea that business travel ISN'T all fun and games, and they don't necessarily sympathize with the "time away from my family" explanation.