A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
Ahh just remembered another question that happens to me on occasion..
When I take the Red Eye from the West Coast to the East Coast, I usually make a hotel reservation for the prior night.. For example, lets say I leave LAX at 10 p.m. on Sunday with a 5 a.m Arrival at IAD on Monday morning.. I usually will book a room (guaranteed with a cc) for Sunday night noting in the reservation that I will not be arriving until say 5 to 6 a.m. on Monday a.m. as I'm taking the red eye.. In addition I will call on Sunday evening to reconfirm this.. The hotel usually will say no problem as your room will be ready for you when you arrive. blah blah blah
Well a few times, I have arrived and they have given away my room and don't have one for me and walked me.. now after a red eye, you can imagine, walking is not very fun.
Why do they do this???? It makes me want to jump over the counter and well you get the point..
Oh yeah.. why do we have to guarantee with a CC if it isn't really a Guarantee???