<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mjm:
Thanks for the response. Yes I did spend many nights with both Shangri-La and IC (over 150/yr in Shanghai, for a few years and 80+ for a year and a half in SIN) respectively so got to know the folks well. Usually spent an evening or two per trip having dinner with one or more of the senior staff sometimes outside so I could buy it for them and show appreciation and sometimes inside so they could schmooze with me. Never met a hotel person who didn't like the chance to let their hair down away from the public eye of the hotel.
Interesting comment on the outside hiring of people for dep-GM, GM etc. I thought this was the case (from listening to a number of disgruntled F&B managers) but had no source of confirmation.
Thanks again,
Mike</font>
Hi Mike-
It just doesn't seem right does it? Not a day went by that I didn't think about the issue of difficulty in promotion. Unfortunately you don't usually find out how difficult it is until you work in hotels for a while. I will never understand it.
I think its great that you have such a wonderful personal relationship with your hotel staff. I can assure you that it means a lot to them that you spend time with them outside of the hotel. Great questions and comments.
Don't hesitate to ask if you have more!