g_leyser--Many thanks for your very informed and prompt comments. I knew this was going to be an instructive and interesting thread. Indeed, I am, truly, a better informed traveler, as a result of your input. I am pleased to know that the guest comments are taken seriously and, yes, I absolutely, write down the names of those who have given me outstanding service. It is nice to know that it does make a difference. Now--a question: how much do the hotels save by having those annoying non-removable hangers?