FlyerTalk Forums - View Single Post - Carlson Hotels (Radisson) Family & Friends Rate - 2009 - 2017 Thread
Old Jan 28, 2016 | 11:22 am
  #2258  
flyalways
 
Join Date: Oct 2009
Location: Boston, USA
Programs: AA EXP, TK Elite, HH Gold, SPG/Marriott Gold
Posts: 939
What happens ?

Hi there,

I apologize if this has been answered before but I could not find an answer.

I there anyone from Carlson/Radisson that can verify the workflow after
the name/location of the employee has been recorded in the system at
Check-in ? Where does that information go ? Does it instantly verify the
name/location ? Is there a flag raised if the same employee name
shows up on many F&F reservations ?

I have read many reports on this thread that none of the employees
have ever been called to confirm the validity of their F&F. So I am
curious to find out how Carlson really uses the collected information ?

Personally many times either the hotel has NEVER asked me the
information or I have not provided it after asking (since it was not
handy and I promised to provide it later)...It has never been an
issue. I think it is just a controlled way of selling excess inventory..

F.A.
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