Originally Posted by
Irubi
My issues are:
1) I still need to get to Boston as the meetings are very important - what can I realistically expect?
2) Compensation for hotel expense in LAS (I was also charged for the hotel in LAX that I was meant to have stayed in).
3) Original routing credit - all legs have come up as 0TP and 0 Avios (was in First domestic and F LAX-LHR (on the A380) and CW LHR-TLV).
[...]
Spoke to BA CR and their written response was that it is AA's problem and that I should speak to them.
Just to clarify - the ticket was all one PNR - booked via BA and paid to BA with 125 ticket stock.
I'm really not sure how AA is responsible to BA flights not showing TP's or Avios and why I should be sent there on a BA ticket.
1) nothing. They offered you the option to go via BOS on the first available opportunity, that was understandably too late for you, you thus by passed BOS. Moreover this is all weather related to start with so nobody's fault really.
2) nothing. You were offered a hotel, you didn't like what you were offered, the airline can choose the hotel they put you up in and don't have to choose one you like.
3) that is worth pursuing but indeed you should ask BAEC which will depend on AA's decision. Lots of current threads on why this doesn't always work.
IRROPS issue = operating carrier issue. Who you buy from, what flight code it is which ticket plate it is are all irrelevant considerations. If it was AA indeed, it is lucky you got a hotel at all as they normally refuse to provide it for weather IRROPS.