Originally Posted by
seawolf
That line of reasoning would equate to well since the airline has empty seats and the door is closing in 5 min, it should give it away. Ditto for hotel with unsold inventory or restaurants.
The point is the weather caused an interruption and OP don't want to pay for it.
No its not. The vast majority of hotels would not have charged for the room if he had been stranded in the car 5 miles away. If the rental car employees cannot get to work ( which I'm willing to bet they didn't ) how is the customer supposed to get there?