<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ALadyNCal:
I have a customer service complaint about the front desk clerks from my recent stay at a Renaissance property.
Can anyone tell me the best person or address to send the complaint?
Thanks 
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Call the Renaissance directly and ask for the name and mailing address of the general manager. Send your complaint in writing. And follow up yourself by telephone if necessary. You can also e-mail Marriot with your complaint by filing in the form
here.