Originally Posted by
AnthonyGT
I've tried calling AA to book an award seat but the AA agents keep telling me they don't have that date available in their system yet. The availability appears on the BA site right at 8:00pm EST. For example, seats for 12/21 showed up today on BA. Shouldn't they be in the AA system as well? What am I going wrong?
Any help would be appreciated!
It's been that way since Saturday. On Friday, at 5pm PST, I was able to book JL awards as soon as they were released. However, because of the winter storm, somehow AA reservation messed up and they open/release schedule one day late and AA agents can only book award travel for us one day later than usual.
Within the last 3 days or so, I've talked with no less than 10 EXP agents and 6 normal agents and got the same thing.
Thanks to the winter storm, 7 F seats disappeared