Originally Posted by danville 1K

DEN in November. Was given the space location but no car was there, times 3. Finally got a car, but it only had 3/4 tank of gas. The Gold Desk told me to just take it and fill it back it back up to where it was when I took it. When I returned it tried to guess how much gas to put in it, but missed by quite a bit.

Went inside to the gold desk and asked for a refund for the gas, a reasonable request I thought given the hat dance I had in even getting a car. Nasty clerk told me I shouldn't have taken the car with less than a full car, and didn't care about the issues in getting a car. She shoves my rental agreement back at me and with a sneer told me she wasn't going to do anything for me. Afraid I became one of the nasty PCs at that point and told her to kiss my rear end. Not nice I know, but she was in no mood for an apology either.

At that point she leaped from behind her desk (no easy feat due to her size) and demanded I give her my PC number so she could blackball me in the Hertz system. Told her that wasn't likely to happen, so she follows me out to the bus, tells the driver to turn the bus off and orders all the other passengers off.

I got off the bus while she continued to scream, walked out the gate, over to Enterprise, got on their bus and went to the terminal. Could hear her screaming till I was about 200 feet away. And so far I haven't been blackballed, so apparently so never figured out who I was. Guess I was the classic GWIA (guess who I am) passenger.