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Old Jan 24, 2016 | 7:12 pm
  #76  
anacapamalibu
Ambassador: China
 
Join Date: Oct 2005
Location: Malibu Inferno Ground Zero
Programs: UA AA CO
Posts: 4,836
Originally Posted by CHUD
Update.

I received a tentative refund on my Credit Card from AA in the amount of $1,642.75. This is not the full amount charged by AA ($2,407.90) for my flight on Jan 1st but is much better than nothing. I'm not sure how they arrived at that figure but am assuming that AA has agreed to a refund minus certain fees. In the case this is a forced refund from AA, Chase mentioned that AA would have 45days to respond.
If AA agreed to the refund, its not a forced refund?
If AA agreed to the refund, why would they have 45 days to respond?
If the full amount of the charge was disputed..why a partial refund..with little or no investigation?

Last edited by anacapamalibu; Jan 24, 2016 at 7:18 pm
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