FlyerTalk Forums - View Single Post - Chase Retention Bonus Offers: June 2015-June 2019 [ALL cards]
Old Jan 23, 2016 | 10:33 pm
  #664  
RobUAIntl
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Join Date: Nov 2004
Location: San Jose, CA USA
Programs: UA Platinum 2MM, Marriott Lifetime Titanium, Hilton Aspire Diamond
Posts: 668
180 days "grace period" to cancel United Club Card

Thought others would want to know this. Tried to get some bonus for United Club Card, but no dice. So I wrote them and asked how long I had to cancel and still get the annual fee refunded. The answer was an incredible 180 days -- 6 months. Wow. Were others aware of this? Here is the response:

Message:��

Dear RobUAIntl,

Thank you for contacting Chase about the annual fee on
your United MileagePlus® Club credit card account.
You have 180 days from the date the annual fee posted to
close the account and receive a refund of the annual fee.
Please contact us anytime with questions or concerns. We
are here to help and are committed to providing you
excellent service.

Thank you for choosing Chase.
Thank you,

Lisa xxxxxx

Customer Service Specialist
That means I wait awhile and try again for some sort of retention bonus and if nothing adequate, cancel after 179 days while retaining my United Club Access at no charge....
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