FlyerTalk Forums - View Single Post - Introducing the next stop for Amtrak Guest Rewards

Jan 23, 2016, 3:07 pm

#314

beltway

Join Date: Feb 2003

Location: On strike

Posts: 8,135

Quote:

Originally Posted by alphaeagle

When I booked something the agent never mentioned that the new cancellation fees would apply to existing reservations. Ignoring that the new cancellation penalties are ridiculous, are they really going to charge 10% to cancel all existing award bookings starting on the 24th?

Quote:

Originally Posted by jackal

the way she phrased it, it did sound like they'd be applying the new cancellation rules to all reservations, even ones booked before the cutover date.

It's not clear, though, and it would be nice to get some clarification on whether this will actually be the case...

I think it's very clear from the Amtrak website ("reward tickets booked prior to January 24, 2016 will not be affected by the new redemption policy unless modified or canceled on or after this date").

Reply