Came through Heathrow T5 Fast Track (north) today. Went through the archway and it beeped. Opted out of the Pro Vision scan and supervisor (STL) called. Supervisor arrived and wanted to see my passport and boarding pass. I've not had this before when opting out.

Supervisor said it was a new procedure and she'd contact the police, who would need to confirm my details. She disappeared with my passport and flight details. After about half an hour (waiting at the entrance to security) another manager arrived. He returned my passport, rescanned my hand luggage and shoes then I was escorted for a private search. More questions on why I'd opted out.

Whole process took 45 minutes. By the time they'd finished, boarding had commenced, so I was very fortunate that I wasn't delayed any longer. I had advised the original supervisor of my flight times and she said; "you'll just have to sit and wait".

Not that busy at the airport and less than impressed with my experience.

Palmer