AA allowing limited self-reaccommodation in IROPS / OSO
As quoted by Gary Leff in View From the Boarding Area (30 Sep 2017) JonNYC has publicized AA now allows self-reaccommodation in OSO / IROPS Conditions. LINK
The feature is called "Dynamic Reaccom" and allows affected passengers who have opted in to flight notifications to self-book alternate flights - ONCE - using the app, website or kiosk, to other AA / Eagle flights.
Once a flight has been cancelled, a passenger would receive a message similar to “AA 412 was cancelled. You can choose between the following flights.” Available flights would then follow.
Link to article 1 Oct 2017 by Paul Riegler, Frequent Business Traveler.
Using the Dynamic Reaccommodation tool will reveal alternate flights (eventually including alternate and co-terminal airports within 50 miles) in your class of service or lower you can select - ONCE. (Once your "SSR" designation has been corrected by rerouting, it's gone. Further changes must be done by phone or at a counter.)
Your ticket will be renewed immediately, and if you're within the chosen flight's check-in window you'll be able to do that even as your checked bags are automatically redirected. If you've chosen a lower class of service, the refund will also be processed automatically.
There are categories of people who won't be able to do that - those with cabin or checked pets, on awards, on multiple airlines, etc. See the linked article for further details.
Link to FT thread about this feature.
See the graphic below for detailed policy.
Last edited by JDiver; Oct 2, 2017 at 10:58 pm
Reason: Update