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Old Jan 22, 2016 | 2:54 pm
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daniellam
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It is not possible to combine 2 PNRs on the "reservations" side of Amadeus.

However, when checking in at the counter in SIN, the agent can combine the "customer records" of the SIN-HKG and HKG-LHR flights into one by using the "Find Connection" function on the "DCS (Departure Control System)/check-in" side of Amadeus Altea.

As a result, you will still have 2 seperate PNRs on the reservations side, while one combined "customer record" on the DCS side.
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