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Thread: Marco Polo won't help on a Gulf Air issued ticket using CX miles.
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Old Jan 22, 2016 | 2:50 pm
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Originally Posted by jagmeets
It is CX's responsibility to get you there- assuming that it's an MPC award ticket. Call the MPC & escalate!
I'm not sure of any legal basis to insist MPC gets the OP to their destination? The operating airline has cancelled the flight. The OP is not mid-journey or stranded.

In cases like this the airline is within their rights to offer a full refund if any alternative is not acceptable.
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