Originally Posted by peteropny

I've done the same thing before when my partner was a Diamond for a year also - reservation in my name but used his DSU.

Private Line Agent are dedicated agents that are assigned to our accounts - offered when GP was going through a transition period where they had a lot of new agents that were being trained and couldn't give the correct answers.

But in this case, any experienced well trained agent should be able to do it - contact Gold Passport Concierge here on Flyertalk via PM - I'm sure they could help you - they are amongst the best trained agents that Hyatt has.