Originally Posted by
mpkz
Well it's one phone call / email either way... EC261 would apply in your case so what's the worst that can happen?
I know. Just wondering who best to contact. The Dutch contact center is very nice and friendly but I have no idea how much leeway they have for out of the box solutions.
Also would like to avoid problematic interactions* with QR CS and I heard rumors about a QR rep wondering the great halls of FT...
* I read here that it's not easy, so not speaking from personal experience.