FlyerTalk Forums - View Single Post - Help - opinion on BA's attitude
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Old Jan 22, 2016, 12:46 am
  #12  
brunos
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
I understand your frustration. But directing your anger at BA does not make much sense. You bought a dirt cheap J ticket (3oK miles+tax), which is highly restricted. You are technically a no show which can be costly for an airline (another pax might have enjoyed an award/paid ticket and could not). Furthermore, the award involves two different airlines, so that BA has already credited your payment to AA.
Like everyone else, I feel that there is no "BA trust" issue here, simply frustration of having not taken a proper time buffer.
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