Originally Posted by
Antoine Nguyen
Thanks for the different insights and perspectives on this. Thank you flyertalk community
I feel what should be gained from this is that airlines should not be able to engage in this practice - book someone in Business if it's non-existent. This is an error that Air France should admit to and fix
Agreed, and AF should not move people to a budget airline when they originally booked a proper AF business class without even telling them.