FlyerTalk Forums - View Single Post - Citi is forcing me to pay for fraudulent transaction
Old Jan 21, 2016, 7:41 pm
  #12  
blaz
 
Join Date: Jun 2013
Location: SJC/SFO
Posts: 373
Originally Posted by jsk1973
"Bozos" seems a bit extreme, given the huge amount of CC fraud with which these banks have to deal. If a card doesn't work, swipe a different card. Shouldn't add more than 30 seconds to the transaction.
It is entirely the banks fault that the fraud exists in the first place. Outside the US, EMV has been in use for years and it has significantly reduced fraud. In the US, the rollout is happening at a glacial speed.

Also, to stay on topic, I believe there is a fundamental difference between a dispute and a fraudulent charge. A dispute means that you recognize the charge but have a disagreement with the merchant. A fraudulent charge means that you did not authorize the charge. If you dispute a charge, your account will remain open. If you inform the bank of fraud, your account will be immediately closed and reopened with a new account number (to prevent further fraud). Big difference.
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