Citi's fraud department is a bunch of bozo's with bozo policies. 1. Activate a new Citi card per the instructions and one is told that the card is "ready for use." 2. Go shop somewhere. 3. You will be declined at the register. Cashier will look at you as if you are a criminal. Everybody on line will be pissed now that you are the one holding up the line. Happens every time without fail because of Citi's antiquated, prehistoric fraud policies. The fact that they initially refused to validate your complaint of fraudulent charges doens't surprise me in the least. Bunch of Bozo's.
Fraud Department
Last edited by BillyBaloney; Jan 21, 2016 at 7:12 pm