Originally Posted by
SanDiego1K
I was told that I needed to call after the end of the promo to follow up on the manual adjustment. I called yesterday, the agent checked the notes and found I was approved for the alternative offer, and issued the points while I was on the phone.
Originally Posted by
jlb3
They told me the exact opposite. Go figure! I will call later today.
Same as
jlb3. Called the PP line today and the very nice agent told me that the manual adjustments take about a week and should be done by Monday. This is what I remember from other offers. She did check my record for me and confirm that the request for the change is still in there.