Originally Posted by
MSPeconomist
Where did Kacee state that it was a prepaid rate? I interpreted the post as saying that the flights were cancelled within the 24-48 hour cancellation period that seems to be standard in almost all city chain hotel rates, including full rack rate.
Correct. It was business travel and it was not pre-paid. IIRC, it was actually a very expensive rate. I was past the cancel deadline by the time it became clear there was no way to get to Chicago that day.
Originally Posted by
nineworldseries
Did you take this up with the Diamond line at all or just the property? Did you try to modify (move) the reservation first or just cancel?
I did not have Hyatt status at the time.