Originally Posted by
kevinflyaway
If your ticket actually says business for the short segment, can you not consider it as a downgrade. Its to easy to say business, but then ow sorrythey only have Y and offer nothing. And legallyI dont think it's that clear cut, IF in fact business was stated on the ticket for that segment
Even if, for the sake of argument, it was a downgrade, that will not get you much further. It would be a breach of contract. The OP would be entitled to the difference between what he paid for and what he received, which would be peanuts.