Paid for 2 years and have had nothing but trouble even getting my issues eith by e-mail or snail mail. Finally called and asked for a refund after 10 other phone calls and an equal number of e-mails to remedy the situation.
Also, everytime I called I would ask for the same person I had spoken with before...response was "oh, they don;t work here any longer" VERY curious don't you think!!