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United - Positive Experiences 2016
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Jan 16, 2016, 4:01 pm
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Ari
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Quote:
Originally Posted by
physioprof
I think this was probably the HVF
shock and awe
program, or whatever it's called.
Coming from United, it truly is.
(It is "Surprise and Delight").
Ari
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