Originally Posted by
ringbahn
Hello,do you know,when the new Upgrade Coupons will be put into my account?My requalification was in Nov 2015.My account only shows the old used vouchers valid from Jan 2015 until Jan 2016.My Status is valid until Nov 2016.Shouldn`t I have gotten the new upgrade vouchers at time of requalification?
Thanks for your answers.
When you log in to your account, and click "my coupons" the screen shows you your coupons. Once you have clicked that, on the top left, there is a box which allows you to choose which coupons to view, you can view used coupons only, or issued (valid) coupons only , or all coupons.
Select "issued coupons", or all coupons, and you should be able to see your new coupons.