Originally Posted by QRC3288

Unfortunately, you probably should forget abou greener pastures. Converting to CX you are joining one of - if not the - highest average annual spend mileage program globally. CX is blessed with an effective HK city monopoly, and enough ins with the government that they can effectively ward off LCC competition. So you combined an insanely well-off clientele with an airline in a de facto monopoly and MPC is what you get.

To be fair, CX's facilities in HKG are abundant, practical and well-done. And the program is extremely good to their own DM members onboard, with a very valuable consistency. So we all benefit there. And seat guarantee was a kick azz benefit over the years. But it has always been insanely restrictive, and MPC simply cannot do it for you. They must call another department, and that department must have a manager approve.

You were basically asking for a favor from the least likely place to find it. And another small note, but HK is a remarkably transitory city. People move here, become GO or DM as bankers for a few years, and move on. CX is used to the transitory nature of the city and unfortunately doesn't have an extensive track record of goodwill. It's basically a show-me attitude. I have encountered a number of friends moving from elsewhere, demanding DM or GO comps from CX, throwing a fit when they were denied (but still subsequently flew CX), and then moved out of HK a few years later. The behavior of the folks who have walked the path before inevitably has shaped the ways CX deals with its customers today.