Originally Posted by
shefgab
Sadly though, the IFE in my seat was unresponsive apart from the safety demo. As it was a late sleeper service flight, I wasn't going to use it anyway, and didn't tell the crew.
I am not stating this specifically in relation to
shefgab, just using the text as an example...
If something does not work, even if you are not intending to use it... PLEASE STILL TELL US.
If we don't know, then we can't put it in the AML to have engineering look at it, so it will sit on the ground wherever it is going, and not be fixed and then the next customer will find out when it is too late for us to do anything about it.
Again, not having a dig at the poster of the comments above, just asking that people tell us so things can be looked into and fixed.