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Thread: Grand Hyatt Bangkok (Erawan) REVIEW - MASTER THREAD
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Old Jan 14, 2016 | 11:03 am
  #1254  
Kacee
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Originally Posted by OsakaWino
But the real service failure here was the GM saying that "I'll contact you tomorrow" and then not contacting for 3 days.
As stated, I think this is not uncommon. It's exactly what happened to me at GH Kauai.
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